Returns Management

Boomerang makes returns easy and fast.

Returned product is a part of any business, but lost revenue due to lack of visibility is easily resolved. Boomerang was created from research and development projects with large OEM manufacturers who struggled with tracing a returned product back to its initial order allowing a full circle of checks and balances.

Boomerang is a web-based system allowing the OEM to track each product slated for return. It automatically communicates return instructions to the dealer/owner of the product, tracks the returned product’s transportation and its plant/DC receipt, through the quality inspection phase all the way through the steps of re-stocking, repair, or destruction and the issuing of credit back to the ordering party.

Boomerang turns a problem—returns—into a finely tuned business process.